IT Support Engineer - Abu-Dhabi
Émirats Arabes Unis
Providing remote and on-site customer support and services.
Participate in all product installations and the related repair and maintenance activities when required.
Diagnose and correct difficult and intermittent hardware and software malfunctions.
Update technical manual and reference guides with the recent product updates and developments.
Stay updated on the latest industry trends and developments.
Required Skills & Experience:
At least 3 years experience in supporting large distributed enterprise systems.
Good troubleshooting of applications on Linux environment.
Knowledge and troubleshooting of Network LAN and WAN connectivity.
Experience in dockers.
Experience in Python and Ansible or related.
On-call support is required as well as occasional shift and weekend work.
Self-directed, excellent analytical and troubleshooting skills.
Must demonstrate excellent written and oral English.
Readiness to travel 50% travel annually.
Desired Skills and Experience:
Linux system administration supporting multiple servers in a diverse client/server
Experience with Big Data platform technologies.
Experienced with virtual server design and implementation.